: Once the update is complete, the device will usually reboot. It is highly recommended to perform a Factory Reset (System -> Factory Setting) after any firmware change to ensure all new settings are applied correctly. Troubleshooting Tips
during this time, as doing so can "brick" the unit and make it unusable.
| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | "File not found" | File name wrong or not in root | Rename file to update.upd or ws6979.upd (case sensitive). | | Stuck at 0% | Corrupted SD card or file | Reformat SD card. Redownload firmware. Try a 4GB card (no SDHC/SDXC). | | White screen after reboot | Clone device with wrong firmware | Only fix: Contact seller for clone-specific file. | | Satellites missing | Old user data persisted | Perform (Menu > System). | | USB not recognized | Loose cable or wrong driver | Use SD card method instead. |