: Once the customer appears in your interface, select their device and click "Connect" to treat it as if it were plugged directly into your own USB port. Important Technical Considerations
: The module features a minimal UI where customers only need to enter the Technician ID or IP address to establish a link.
The primary feature of the Customer Module is to make local USB devices available to a remote technician over the network (LAN or Internet).
The module is a lightweight, portable .exe file (typically under 2MB) that requires no installation on the customer's side.


