If you can share:
TecDOC releases regular updates. If you have ignored update prompts for several months, the backend servers may have deprecated an old API version. Your configuration file still points to the old endpoint, but the server rejects the handshake. The error message is a catch-all: “Check your config” (because your config is outdated). loading data failed check the configuration file tecdoc new
: If you are using a custom data load utility or integration, ensure your configuration file (often wc-dataload.xml or similar) is correctly named and located in the expected directory. Specifying the wrong file type can trigger this specific error. If you can share: TecDOC releases regular updates
Are you using a or the web-based TecDoc Catalogue ? loading data failed check the configuration file tecdoc new
If you can share:
TecDOC releases regular updates. If you have ignored update prompts for several months, the backend servers may have deprecated an old API version. Your configuration file still points to the old endpoint, but the server rejects the handshake. The error message is a catch-all: “Check your config” (because your config is outdated).
: If you are using a custom data load utility or integration, ensure your configuration file (often wc-dataload.xml or similar) is correctly named and located in the expected directory. Specifying the wrong file type can trigger this specific error.
Are you using a or the web-based TecDoc Catalogue ?