For Bluetooth/Wi-Fi models (e.g., RD-953, BC-401):

, select "connect my device" and manually choose your specific model from the list to refresh the handshake. JustAnswer When to Seek Professional Support

I just received a brand new Tanita body composition scale (model [Insert Model Here]), and I can't get it to work. Every time I step on, it gives me an message.

Q: How can I prevent Error 7 on my Tanita scale? A: Regularly clean and maintain the scale, place it on a stable surface, follow user manual guidelines, and update software (if applicable).