: Turn the mouse off using the switch on the bottom, wait 15 seconds, and turn it back on. Check Battery Levels : Low power can cause erratic behavior . Ensure your mouse is charged ( Magic Mouse 2 ) or has fresh batteries ( Magic Mouse 1 Clean the Touch Surface

You move your finger across the smooth glass top, but the page stays frozen. No vertical movement. No horizontal glide. Just a cursor that moves fine, but a scroll wheel that has seemingly vanished.

If your has stopped scrolling, it is often a software glitch or a configuration issue rather than a hardware failure. Quick Fixes