Masterclass - Chris Voss - The Art Of: Negotiati... ((better))
Most people try to convince. Voss says: Repeat the last three words (or the critical one) they just said, with a questioning tone.
Before diving into tactics like "mirroring" and "labeling," Voss forces you to abandon the most dangerous tool in your mental shed: the idea of rationality . MasterClass - Chris Voss - The Art of Negotiati...
This course is ideal for:
“How a Former FBI Hostage Negotiator Can Help You Get Better Deals (Without the Drama)” Most people try to convince